SHIPPING & RETURNS

SHIPPING POLICY

All parcels are dispatched within 1-2 Business Days

All purchases are dispatched via Royal Mail and are tracked

Any orders over £30 will require a signature upon delivery

As the majority of our items are personalised, returns will not be accepted with the exception of:

Your parcel arrived damaged
There was an error with the Personalisation caused by us
The parcel never arrived and the item is not showing as delivered when the tracking number is used

PLEASE DOUBLE CHECK ANY PERSONALISATION, AS MISTAKES NOT MADE BY OURSELVES WILL NOT BE REPLACED/REFUNDED.